Term of Service


Effective date: August 10, 2023

The utilization of the VPN services offered by us (the “Service”) and navigation through their related website domains (the “Site”) are governed by the ensuing terms and conditions (the “Terms”). This document establishes a legally binding agreement (the “Agreement”) between you and Troy VPN. (the “Troy VPN”). 

Please be aware that Troy VPN retains the right to revise these Terms periodically, with updates taking place without prior notice. Modifications to the Terms will be seamlessly integrated into an updated Agreement, which will be published on the Site. Unless explicitly stated otherwise, such revisions shall become effective upon their posting.

1.Usage Policy

By utilizing this service, you hereby commit to adhering to all pertinent laws and regulations.

Moreover, you affirm that neither you nor any individual utilizing the service under your account will partake in the subsequent activities. It is important to recognize that engaging in any of these activities serves as grounds for the potential termination of your account:

  1. Transmitting or disseminating unsolicited advertisements or content (“spam”) over the Service, whether through email or any other communication medium
  2. Transmitting, receiving, or engaging in any form of illicit content over the Service, including but not limited to child pornography, be it via email, peer-to-peer file sharing, or other electronic communication methods.
  3. Uploading, downloading, posting, copying, or distributing content safeguarded by copyright or any other proprietary rights without securing prior permission from the content’s rightful owner.
  4. Behaving in a manner that limits or obstructs other subscribers’ use or enjoyment of the Service
  5. Attempting unauthorized access, probing, or connectivity to computing devices (“hacking”) without proper authorization.
  6. Transmitting or posting unlawful, injurious, threatening, abusive, harassing, hateful, racially, ethnically, or otherwise offensive content through the Service. This includes material that may encourage behavior constituting a criminal offense, triggering civil liability, or violating local, national, or international law.
  7. Using the Service for any purpose other than lawful activities.

Violations of this Usage Policy may result in the discontinuation of your account, without any reimbursement of prior Service payments. Furthermore, you may be held accountable for any damages incurred by Troy VPN, which could include expenses charged by external entities due to the aforementioned violation(s), encompassing but not restricted to attorney’s fees and associated costs.

Troy VPN extends the ability to download software, software updates or patches, and other utilities and tools onto your computer or Internet-enabled device (collectively referred to as “Software”). With the provision of the Software, Troy VPN grants you a non-exclusive, limited license to employ the Software exclusively for the purpose outlined by Troy VPN at the time of its availability to you. This usage must align with the terms set forth in these Conditions. Any modification, distribution to unauthorized parties, reverse engineering, or utilization of the Software beyond the confines not explicitly sanctioned by Troy VPN is categorically prohibited.

2.Privacy Policy

Your privacy is of utmost importance to us. We pledge not to gather any personally identifying information, traffic data, or browsing activity from individual users connected to our VPN.

However, when you engage with our app, we might collect the subsequent information:

  • Your internet service provider
  • Device operating system version
  • Device manufacturer and model
  • Language settings of your device
  • App version
  • Times when connected to our service, total amount of data transferred per day, and similar details.

This data is stored to enhance your network experience. By analyzing this information in a generalized manner, we optimize our servers to ensure the delivery of top-tier services while ensuring the safeguarding of the collected data.

It’s noteworthy that our software may transmit diagnostic data to a third-party analytics provider. This is performed with the sole objective of identifying potential bugs and connection errors within our application. Be assured, the data collected is of a generic nature and lacks personally identifying details.


While we are dedicated to minimizing disruptions to both the Site and the Service, it’s important to note that they are provided “as is” and “as available.” We do not provide any explicit or implied warranty regarding the accuracy of the materials or information offered through the Site or Service, nor their suitability for specific purposes. We explicitly disclaim all kinds of warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for particular purposes, or non-infringement. We cannot guarantee that the Service will fulfill your requirements, or that it will operate without interruptions, adhere to a specific schedule, ensure complete security, or be free from errors. Additionally, we do not warrant that any defects, if present, will be rectified. You acknowledge that your access to the Site and the Service is undertaken at your own discretion and involves an inherent level of risk.

The Site might include hyperlinks to external websites (“Third Party Websites”). Your access to Third Party Websites is at your own risk, and Troy VPN bears no responsibility for the accuracy, availability, or reliability of the information, goods, data, opinions, advice, or statements present on these Third Party Websites. It’s possible that these links may lead to Third Party Websites that some individuals could consider inappropriate or offensive. Troy VPN does not exercise control over Third Party Websites and consequently, is not accountable for any damage or loss incurred, or alleged to be incurred, due to the use of or reliance on any content found on these Third Party Websites. The presence of links to Third Party Websites on the Site is purely a convenience for you and should not be interpreted as an endorsement or recommendation by Troy VPN of third-party resources or content. Troy VPN is not responsible for the transmission received from any of these links, and any issues with the functionality of these links are beyond our liability. It is your responsibility to review and adhere to the privacy statements and terms of use associated with Third Party Websites, which operate independently from this Agreement.

We do not control  and hold no responsibility for any data, content, services, or products (including software) that you access, download, receive, or purchase while utilizing the Service. We retain the right, though without any obligatory commitment, to restrict information, transmissions, or access to specific data, services, products, or domains. This action is taken to safeguard the Service, our network, the general public, and our users. It is important to note that we are not a publisher of the third-party content that you may access through the Service. Consequently, we do not bear responsibility for the content’s accuracy, timeliness, delivery, or any opinions, advice, statements, messages, services, graphics, data, or any other form of information provided by third parties accessible through the Service.

The coverage, speeds, server locations, and quality of the VPN service can exhibit variations. Troy VPN endeavors to maintain continuous Service availability. However, instances of Service unavailability can occur due to diverse factors beyond our direct control, which encompass emergencies, third-party service disruptions, transmission issues, equipment or network complications, interference, signal strength, and potential interruptions, refusals, limitations, or curtailments. It is important to acknowledge that we cannot be held accountable for instances involving data, messages, or pages that are lost, undelivered, delayed, or misdirected due to interruptions or performance concerns associated with the Service, communications services, or networks. We retain the right, at our sole discretion, to apply usage or service limitations, suspend service, or restrict certain types of usage to safeguard both users and the overall Service. It’s crucial to understand that the accuracy and timeliness of received data are not guaranteed; delays or omissions might arise.

While Troy VPN does not routinely monitor user sessions for inappropriate behavior or maintain direct logs of customers’ online activities, we retain the right to investigate potential violations of our Terms. We may, at our sole discretion and without prior notice, take measures to address materials or information that could breach these Terms or expose Troy VPN or its customers to liability. It’s important to note that we do not guarantee the prevention of such materials or information from being transmitted through the Service and into users’ computing devices, and any such instances are not a liability of Troy VPN.

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